FAQ

Our standard Boarding Training rate is 1,200 kr per day. Cases involving severe behaviour, bite risk, significant reactivity or substantially greater handling and safety requirements may have a higher individually quoted rate. Any adjusted rate is discussed and confirmed after the First Behaviour Assessment before the programme is booked.

Behaviour Training begins with a First Behaviour Assessment. Afterwards, we discuss Day Training or Boarding Training and estimate the direct training time your dog may need. Mysa then trains the dog directly. After that period, we strongly recommend theoretical and practical owner lessons to transfer the training into everyday life.

Our behaviour programme is based on spending meaningful time observing and training the dog directly. Home visit lessons take place after Day Training or Boarding Training to transfer established routines to the owner. They are not a standalone programme for an existing behaviour problem.

In both formats, Mysa works directly with the dog. With Day Training, the dog returns home after each training day. With Boarding Training, the dog stays with us day and night throughout the programme, allowing a more continuous training environment.

Day Training has no fixed packages. The recommended number of days is discussed individually after the First Behaviour Assessment and may be adjusted depending on your dog’s progress and needs. It costs 800–1,000 kr per day. Ordinary Dog Day Care is a separate care service.

Boarding Training is normally structured around 7-, 14- or 21-day programmes. A suitable length is discussed after assessment and depends on the dog, behaviour and repetition needed. A programme length is not a guarantee of a particular result.

Dog and owner need to use the same communication and routines. Your dog first learns the new structure with us. Afterwards, theory explains what has been established, and practice helps you apply it correctly with your dog. The written handover is a reference and does not replace these lessons.

They are optional and can be booked separately, but we highly recommend both. Understanding the system and applying it correctly are different skills. Each lesson is 1,000 kr / 60 minutes, plus applicable travel. Theory is included in the 21-day Boarding programme; practice is not.

Once direct dog training and owner-transfer lessons are complete, the formal programme ends and daily maintenance becomes the owner’s responsibility. Keep the established routines and guidance consistent. New concerns or further hands-on training require a new booking or discussion.

You are always welcome to message or call us with questions about the training you completed with Mysa, and advice by message or phone is free. If you would like us to visit in person to observe progress, clarify something, make an adjustment or help decide whether the dog is ready for the next step, you can book a Post-Training Review Visit for 700 kr / 60 minutes.

There is no required schedule. Many owners do not need regular visits. For behaviours that need more intensive reinforcement or gradual progression, we may recommend a Review Visit once or twice per month. The frequency depends on the dog’s progress and how confident the owner feels continuing the training.

A Review Visit is intended for follow-up on a training case already completed with Mysa. A new or unrelated behaviour concern may require a new First Behaviour Assessment.

After the 7- and 14-day programmes, we highly recommend one theoretical and one practical Home Visit lesson, each priced at 1,000 kr for 60 minutes. Neither is included. The 21-day programme includes one theoretical Home Visit lesson (value 1,000 kr) without an additional lesson fee. A separate practical Home Visit lesson at 1,000 kr for 60 minutes is still highly recommended and is not included. Travel fees may apply depending on location.

We can control and stand behind the training process carried out while a dog is with us and clearly demonstrate the progress and routines established during the programme. Long-term behaviour after the dog returns home also depends on the owner maintaining the agreed routines, the dog’s environment and individual factors.

50% of the confirmed programme fee is paid in advance to reserve the training period. The remaining 50% is paid when the programme is completed.

Our Puppy Courses are designed for prospective puppy owners and puppies under 8 months. Some courses, such as Choosing the Right Puppy and Before Your Puppy Comes Home, can be booked before you have brought a puppy home.

No. Puppy Courses are private one-to-one sessions focused on your puppy, household and questions.

Online courses focus on education, methods, planning and individual guidance. A Home Visit also allows us to observe the puppy and relevant home environment before providing practical, personalised guidance.

An Online Puppy Course is 600 kr for 60 minutes. A Home Visit Puppy Course is 900 kr for 60 minutes, plus a travel fee of 50–200 kr depending on distance.

Yes. Choosing the Right Puppy and Before Your Puppy Comes Home are specifically suitable for prospective puppy owners.

For established or more serious behaviour concerns, a First Behaviour Assessment is usually the better starting point. If you are unsure, contact us and we can help you choose the appropriate service.

One session should have one main focus so we can use the time effectively, but closely related questions can also be discussed. Additional sessions can be booked if you would like support with several areas.

Each workshop can be booked separately. You do not need to attend the complete series.

No advance payment is required. Payment is made after the workshop. The workshops take place outdoors. If the weather makes the lesson unsuitable or unsafe, the workshop may be postponed. Registered participants will be contacted with updated information. Mysa confirms your place by email after checking availability and suitability.

For dog day care and boarding, we usually recommend discussing your dog’s routine, behaviour, and needs before confirming the booking. A meet & greet may be suggested when it helps us understand whether the service is a good fit.

Please bring your dog’s regular food, leash/harness, any medication or care instructions, and something familiar if it helps your dog feel comfortable. We will confirm details before the booking.

We may accept puppies depending on age, routine, care needs, and suitability. Puppy foundation and gentle routine support can also be discussed.

Boarding includes overnight home-style care, routine, rest, walks, and individual attention. The exact care plan depends on the dog’s routine, needs, and the booking details.

Day care can usually be booked between 06:30 and 22:30, and boarding is charged by the number of nights booked. For boarding pick-up, no extra fee applies within 2 hours after the original drop-off time; a half day-care rate applies when pick-up is more than 2 hours but less than 8 hours later; and a full extra night rate applies when pick-up is more than 8 hours later. Please discuss special timing needs before the booking is confirmed.

To confirm a boarding booking and reserve the dates, 20% of the total booking fee must be paid as a confirmation deposit. The remaining 80% is paid on the pick-up date. A boarding booking is not fully confirmed until the confirmation deposit has been received.

If the booking is cancelled more than 3 days before the boarding start date, the 20% confirmation deposit will be fully refunded. If the booking is cancelled within 3 days before the boarding start date, the 20% confirmation deposit is non-refundable. This is because the reserved dates may no longer be available for other dogs once the booking has been held.

For one-time day care bookings, the full fee must be paid before the day care starts. For regular weekly day care bookings, the fee is paid weekly. The full weekly fee must be paid before each week starts. If a day care booking is cancelled more than 1 day before the booking starts, the full fee will be refunded. If a day care booking is cancelled within 1 day before the booking starts, 50% of the fee will be refunded.

Holiday / peak period rate applies during Swedish public holidays and our seasonal peak periods: June 15 – August 20, December 15 – January 15, and April 1 – April 15.

If your dog becomes unwell during their stay, we will contact you or the emergency contact as soon as possible and keep the dog separated from other dogs when appropriate while next steps are arranged. If urgent veterinary attention may be needed, we first try to contact you or the emergency contact; if waiting could put the dog’s welfare at risk, appropriate urgent action may need to be taken.

Other dogs may be staying with us at the same time, but dogs are not automatically expected to play or socialise. We consider each dog’s personality, behaviour, comfort level, and needs, provide individual rest space, and only consider interaction when it is suitable and comfortable for the dogs involved.

Before day care or boarding begins, we may ask you to complete a Care Profile covering your dog’s routine, feeding, health needs, emergency contact, behaviour, and other care instructions.

No. We no longer provide general Dog Walking as a standalone service. Training Maintenance Walks are only available to dogs that have previously completed Behaviour Training with Mysa.

A Training Maintenance Walk is an individual walk for a previous Mysa training client. It allows us to observe how the dog's established routines are progressing during a normal walk and share useful observations with the owner.

A Training Maintenance Walk costs 350 kr / walk.

There is no required schedule. Some owners prefer approximately every two weeks, some monthly and others occasionally. Frequency is discussed around the dog's progress, your preference and availability.

A Maintenance Walk is suitable when training is generally going well and you want occasional observation and continued familiarity with Mysa. A Post-Training Review Visit is for situations needing a closer in-person look, clarification, practical adjustment or discussion about progressing further. Maintenance Walks cost 350 kr / walk; Review Visits cost 700 kr / 60 minutes.

No. Maintenance Walks are reserved for previous Mysa Behaviour Training clients. New behaviour-training enquiries should start with a First Behaviour Assessment.

Yes. Questions about your completed Mysa training case are always welcome by message or phone, and this advice remains free.

Yes, we can consider individual working-dog training requests. Suitability and the training plan depend on the intended task, breed, age, temperament, motivation, current ability and previous training. Contact us directly so we can review the individual dog and training goal.

Pricing is individual because the training plan depends on the dog and the requested goal. Contact us with information about your dog and what you would like to train, and we can discuss the next step and provide a quote where appropriate.

We currently accept dogs up to 40 kg. For safety, handling, and the home-style environment we provide, we do not accept dogs weighing more than 40 kg.

Please describe your dog’s behaviour honestly in the booking request. We will review whether training, day care, or boarding is suitable and safe for your dog’s needs.

Same-day bookings may be accepted in emergency situations, depending on availability and whether the service is suitable for the dog. Please contact us directly to discuss urgent booking needs.

Send a booking request through the booking page. Tell us which service you are interested in and share your dog’s name, breed, age, weight, needs, preferred days/times, and area. We reply to confirm availability, suitability, time, and location.